Avalon Hotel & Bungalows Palm Springs a Member of Design Hotels

While the grounds are nice and the staff quite accommodating the owners of the property rake in the cash year round, but fail to put a penny into the infrastructure. If you do not mind tasting metal in the water from the tap or while brushing your teeth then the Avalon Hotel & Bungalows of Palm Springs is for you. If you do not mind being scalded while showering after someone flushes the toilet, this place is for you. If you do not worry about electrical fires because they overload devices on extension cords hidden behind the bed and nightstands, stay here. If you are into painted tiles on the floors as well as the walls of the showers, then by all means stay here. Someone's idea of maintenance seems to be "just paint it". That works until the paint peels like with the soap dishes within the shower. The owners have charged the rates comparable to four and five star hotels for years. We had been hopeful that they would eventually take some of their substantial profits and upgrade what is likely original plumbing and wiring; especially for the safety of their guests and their investment. However, they have not. Even little things like pool coping are neglected all the while the owners rely on the stellar service of their overworks employees to justify their high rates year round. Though the grounds and service rate highly, the complete neglect by the owners of the infrastructure and safety of their guests leaves me rating this establishment no more that 2.5 stars. A testing of the water will likely find it contaminated by the failing metal within the supply lines. A safety check by the Fire Department or Building Department would likely result in multiple Notices of Violations being issued due to the higher risk of fire in these old structures (bungalows). Did I speak with local management? Yes. Did I ask that they convey my concerns about the very poor condition of their infrastructure? Yes. Did I receive a response? Yes. According to the on-site rooms manager, the owners declined to commit to improving these health and safety issues or price their rooms and bungalows based on these conditions.

A clean well maintained upscale motel that is terribly overpriced. This is a slightly shabby motel calling itself a hotel. It is expensive and has the nerve to add a nightly amenity fee of $57. I guess this is because it has swimming pools I would not recommend it as it sits right on the road and even expects you to park on the road

Helpful , friendly, unobtrusive staff! Beautiful old Hollywood charm in perfectly maintained bungalows. Steps from everything. Accommodating with early check in and late checkout. Very chill vibes. Three beautiful pools and exquisitely manicured gardens.

The Avalon is beautiful, clean, the staff was friendly, courteous, and always willing to go out of their way to help with anything you might need. Our bungalow was absolutely gorgeous and the bed was amazing! A definite 10 out of 10! We stayed in bungalow 109 by the adult pool and when we go back I will request the same bungalow.

The property is absolutely incredible and the manager (and his team-Grace specifically in our case!) are extraordinary. We stayed in a suite and it was perfect for us (and our 6 year old). We described it as a full-service AirBnB. You cannot beat the location-steps to downtown. We felt right at home and will absolutely be coming back.