Aloft Mountain View

There were some issues with the room being cleaned often enough, and the Internet was really slow, but I am told that they have address the latter very recently and it's now faster. The Assistant General Manager (ankit) was very helpful and because he handled these complaints professionally, I will consider staying there again in the future.

Check in was smooth and easy. I arrived early and I was able to get an early check in. The room was spacious and everything was clean and tidy. I had breakfast in the morning. Free coffee was available. The assistant general manager Ankit Dhakal was particularly helpful during my visit. I would recommend this hotel to anyone staying in the Palo Alto/Mountain View/SanJose Area. Great location.

Staff was quite helpful. They made sure to give me a dental kit and shave kit. They were also flexible with late check out as well as canceling the last day. This allowed me to feel good about my work trip and I felt like I was taken care of. Thank you everyone

Staying at the Aloft Mountain View location has been a wonderful experience every single time. I stay here about twice a month while visiting the bay area for work. The staff is super kind and helpful! I would definitely recommend staying at this hotel when you are in the area. The staff really look after the guests needs and it shows! Thanks again, see you soon!

I spent about a month and a half at this location and was able to meet the staff. Teresa, Edith, Chris, Marla, and Amit were all super helpful and friendly when I needed to do laundry, get the room cleaned up, refill shampoo and soap, change dates as requested by my employer, when receiving visitors, etc. I really enjoyed the conversations I had with all of them, who did their very best to ensure I was having a pleasant stay and get good rest after intense work days. The room was always clean and room service was always attentive. My only recommendation/request would be to shift from paid microwave/prepackaged breakfast meals to actual breakfast food (even if only during the weekends). The OG BEC small sandwich and egg & chorizo spicy burrito wrap are two acceptable options, though expensive at ~$12+tax each. The $15 dollar daily voucher is often only sufficient for the actual sandwich and no soft drinks. I enjoyed my stay at the Aloft overall, and plan to stay again when in Mountain View to say hi to the team. However, though I’ll miss the staff in the kitchen, who I also became fond of, I will probably not include breakfast due to the reasons above.