Hampton Inn & Suites Porter Ranch Los Angeles

My wife and I were in the area for an entire week, due to a family emergency. Unfortunately the room only had a small microwave and a mini fridge, which forced us to eat out every night. Our room faced the main road, which provided the traffic noise from early morning until the late evening. We both felt the bed and especially the pillows, were not very comfortable. The bathroom were very nice, with a large walk-in shower. The quality of the hot food, at the breakfast bar, was average. The safe bet was the waffle maker, oatmeal and the bagels. The sitting area for the breakfast was nice and open with a few little cozy sitting areas, located in the hallway. I went to use the outdoor pool, only to find no chairs or towels. I wasn't even sure the pool was open until I checked with the front desk staff, which confirmed it was. The workout area was very nice. The staff was very friendly and the hotel was extremely clean. There are plenty of shops and restaurants directly across the street and quick access to the highway. Although the experience was not bad, I would say it was average but did not meet our needs for the longer stay.

Newer Hampton Inn in the north San Fernando valley area. It is convenient for CSU Northridge. The rooms were fine. I did get some noise from outside on the first floor. I liked that the room had a lie flat phone charger. I did not like that there were no glasses in the room. Standard Hampton Inn breakfast included. There is a small pool but I did not use it. There is a large mall across the street with some restaurants and a movie theater.

This fairly new Hampton Inn is the only hotel within Porter Ranch. It is also one of the only hotels in the northern portion of the SF valley.. It is modern and clean. Service was excellent. It is located just off the 118 Freeway and across the road from major shopping and restaurants. An excellent choice if you're in that area.

No cleaning in the room for 5 days and no hot water in the shower for 24 hours. Result: my wife got a urinary tract infection and I got a skin fungus. Both were diagnosed in medical clinics the days after leaving the hotel. I have receipts, medical reports and receipts. Not to mention the walls without soundproofing which made it impossible to sleep for 2 nights. Parking at night without a space and please have nothing to do with the fire trucks parked outside it. It's regrettable even for a newly opened hotel.

This is a very nice, newly built hotel, but it still seems to be working through some growing pains. While the staff is friendly and accommodating, there are several areas that could use attention. One concern is the laundry room, which only has two 30-minute washers and two 45-minute dryers. Unfortunately, one of the dryers has been out of service for over a month, which is quite inconvenient, especially considering that there are several displaced guests staying here due to local fires. Ideally, there should be three dryers for every washer, and the extended downtime for this appliance is simply not acceptable. Another area that needs improvement is the breakfast setup. The layout of the breakfast area seems poorly designed. The plasticware station (spoons, knives, forks) is located below the counter near the toaster and waffle stations, causing congestion as guests wait for their food. Additionally, there is no bagel slicer, so cutting a bagel with a plastic knife is a challenge. Another downside is the single toaster; given the demand, a second toaster or a conveyor toaster would be much more efficient and would speed up the breakfast process. The hotel is also located next to a construction site, which can be confusing when trying to navigate to the nearby traffic light. A few more directional signs would help guests find their way, as you need to use the traffic light to make a left turn out of the parking lot. Lastly, it’s important to be cautious when leaving your room, as not all of the doors seem to close tightly enough to lock securely. Overall, while this hotel has great potential, a few operational issues and design flaws are preventing it from reaching its full potential. I’m hopeful these growing pains will be addressed soon.