Casa Del Sol

I stayed here 2/2025 Dont bother! They overcharged me and tried to blame it on Expedia. When I tried to talk with Tia about the price difference she became rude and irritated. Apparently she has done this before, because she says they normally charge 17 dollars. Tia started talking about her problems with a flight she booked and missed, and didn't get her money back. No matter what I said, her attitude was "too bad, take it up with Expedia", She says expedia doesn't charge enough. And proceeded telling me everyone has problems with 3rd party bookings. When I asked about her "correct fees" she wanted my email to send it, however it was a mute point since I booked through expedia and not directly. She then said the phone call was taking too long and hung up. She was unwilling to refund or apologize or have any common decency. When expedia did a follow up call, Tia was just as rude to him, and hung up on him as well. Unprofessional, Rude and no courtesy for her customer. Really? And you want a review? The room was freezing, and no way to adjust it. I slept in my sweats, shirt, robe and socks! There is no coffee pot and the photos look cuter than reality. The jetted spa is 2 feet away from the bed. I wouldn't stay there again.

This place has super clean rooms, nicely decorated, friendly service, Jacuzzi tubs in room, quiet grounds, just a few blocks from the beach, beautiful gardens, quiet grounds and an overall pleasant experience to have stayed there. Highly recommend!

Unfortunately, once we arrived into Machu Picchu, they immediately told us that they do not have a room and they will put us up in a cheaper hotel next door. We asked for an immediate refund. They were wishy washy and the manager kept walking away and not giving us a complete refund. WE kept asking for our refund and they would not print out proof of refund. They are trying to scam you, and it is extremely frustrating that they aren’t listening to us despite having already paid $505 for 2 nights over 2 months ago. -Karen

Old school, hotel motel, near the beach in a quiet section of Carpinteria easy on and off freeway access. And allow dogs. No complaints, enjoyed the simplicity and for the price, worth it. Kind of a 1940s Spanish vibe, and have bikes for their guest to ride around town.

The motel is very old and outdated. If you have a situation, the so-called manager, "Tia" is very rude, uneducated, and unprofessional. It took me so many calls and text messages to get in touch with her. She never answered the phone, and only when I alerted her that I would leave a negative review regarding her motel, did she answer my text messages. She claims she doesn't speak Spanish, but it doesn't seem like she knows any English either. If you ever have any situation, this so-called "Tia" will not even bat an eye over addressing or even communicating with you about whatever issues or emergencies you may encounter.