Holiday Inn Express Ft Bragg an IHG Hotel

Decent hotel, great staff. Rooms were not large, but great for a night's sleepover. WiFi was excellent, easy check-in. Room was clean. Many restaurants within two miles, and also two supermarkets. Best fish and chips ever about a mile away in the harbor at SEA PAL COVE which is an outdoor restaurant with heaters. Breakfast was basic/standard at the hotel.

The room and hotel were clean. The breakfast wasn't bad either. Unfortunately, the pool was closed without further notice. I found their staff to be quite indifferent. They weren't rude, but not very helpful nor professional. When we were eating breakfast, the receptionist's child was roaming around the eating area. She went outside at one stage and left the sliding door wide open bringing in all the cold air. She also just helped herself to breakfast. The girl at the desk when we checked out was also quite unfriendly. Overall, I wasn't impressed at all with this hotel.

Clean hotel, but the real MVPs are the breakfast crew—2 stars for them! We were there for one night, and I kicked things off by requesting extra towels at check-in. Apparently, I had the face of a ‘Towel Thief,’ because I was told I could only get more towels if I handed over the used ones first. After pleading my case, I managed to walk away with one towel, a true triumph! Then came the coffee debacle. I politely pointed out that the coffee was colder than an arctic breeze and asked for a fresh brew. The front desk lady said she’d get to it...eventually. I even asked her to call me when it was ready. Spoiler: no call, and an hour later, the coffee was still iced, no cubes needed. At checkout, I mentioned the towel saga and even offered a live towel count, but the new front desk person passed on that thrilling opportunity. She said she’d add some points to my account to make up for things. Guess what? The points are still lost in the void. Either the hotel staff missed the training memo or their trainer needs a copy of ‘Training for Dummies’ ASAP! I've got to hand it to the breakfast staff—they were absolute rockstars, going above and beyond to make sure we had delicious vegan food. Big shoutout to the gentlemen there; they were the true heroes of our stay! That said, unless I'm left with no other options and all other hotels have mysteriously vanished, I think I'm going to give IHG a pass for now. I’m more than happy sticking with Hyatt, Hilton, Marriott, or that cozy Mom-and-Pop motel where you get a room key and life advice from the owners!

Easy to find, a really nice place to stay and we were impressed by the hotel layout, service, cleanliness, rooms and breakfast. Checking was a Reese with Susan, she acknowledged my IHG status and gave me an upgrade overlooking the forest with a balcony. The room was spotless with no evident wear and tear. The bathroom was a strange arrangement with the shower (over bath) and toilet in a closet and the sink in the bedroom. The shower was excellent. The bed provided a comfortable and enjoyable sleep. We were there for two nights, with both nights being enjoyed. Breakfast was basic, but hit the spot and set you up for the day. As stated in other reviews, the hotel is pretty isolated, however, there are a few nice restaurant's within a ten minute drive. A clean and comfortable stay

A one night bed for the night as I drove down the Pacific Coast Highway. The hotel is away from the main town so there isn't really anywhere to eat or drink within walking distance of the hotel s keep this in mind. However after a long day of driving, I just needed a bed for the night and this place delivered on that. Plenty of parking, a quick check in with a good sized, clean room. Breakfast was your typical Holiday Inn Express affair plenty of options and hot coffee on demand. I got a good nights sleep and for the price paid, can't really fault anything.