The Shay Hotel

The patio is a slice of heaven in a fast pace environment. I've stayed here twice. I love the shower water pressure. The rooftop bar has good drinks, guacamole, and shrimp cerveche. The barista at the lobby bar makes a good latte. The staff are kind and helpful.

My 9 year old and I stayed at the Shay for a long weekend while visiting friends. The access to food/coffee across the street, public transit and the quick uber rides were perfect. The room was comfortable and my daughter would have loved the pool if we didn't happen to be in Cali when it was only 60 degrees. The food in the Butterfly was delicious! Definitely get the guacamole!

The Shay is easily one of the best hotel options in Culver City. While the area isn’t the most vibrant in terms of nightlife or local activity, it’s a great base if you’re visiting nearby studios like Sony or Amazon. The rooms are spacious, stylish, and well-equipped, with thoughtful details like a daily Nespresso refill and great showers. Dining options are a big plus. Both Zaytinya and Butterfly offer great food, and the rooftop pool area is lovely. The lobby bar is a nice spot to relax, complete with a pool table and games. There’s also a very practical event space on the second floor with outdoor terraces that add a great touch. Service is generally warm, though a few staff members can come across as less welcoming. One consistent issue is the pushy room upgrade pitch during check-in—something I’ve experienced repeatedly and found a bit much. During my most recent stay, housekeeping skipped my room entirely one day (they claimed they came by at 7:50 a.m.—which, frankly, is too early). Also, the $5 fee for receiving packages feels excessive for a hotel at this price point, and their “late-night” in-room dining options are underwhelming, served in cardboard boxes with disposable utensils. Lastly, while the soundproofing is generally solid, rooms near the elevated Metro can get noisy. It’s something to be aware of when booking. Still, it’s a great hotel with a lot to love. A bit more focus on guest-friendly details would take it from good to great.

The Shay Hotel surpassed all expectations. The culinary offerings were exceptional, and the service was equally impressive. I highly recommend selecting The Shay for your dining experience. The rooms were consistently maintained to my satisfaction, and the cleaning schedule was well-coordinated. The pool table and arcade machine in the lobby provided an enjoyable diversion during leisurely moments within the hotel.

Scott, the valet, was great! Highly recommended a stay. Great location, great restaurants. Pool is cute, warm and has a nice view. We went for two dinners to Jose Andres restaurants both of them were great such good service. Love Culver City.