Aloft Cupertino

We rented two rooms at this hotel. There are no frills at all - the rooms are just bare bones, they look onto the street and if you don't want folks on the street to look in, then you need to shut the shade and sit in your drab room. The front desk was just nasty - they told us they had adjoining rooms but when we got there, those rooms were suddenly not available and they said their staff was already gone for the day and it was too late to make up another room. First the floor had a stain on it which they said they'd address but it looked like they didn't do anything and that stain was still there. My thought was why wouldn't they do that as part of cleaning the room anyway, rather than wait for a guest to bring it up?? Which is why I think the lady just said whatever she felt like and didn't mean it. At 9:30pm adjoining rooms had suddenly appeared although their staff had left earlier in the day. The kicker is next: the next morning the SHOWER IN OUR ROOM HAD NO WATER coming through the shower head!! How on earth does one put up a room for rent in which the shower is not working. I asked for the Manager, but apparently Mr. Fong, the manager, doesn't come to the hotel at all even as of 12pm. What???????? I want a refund for the room that should not have been rented out in the fist place. And I want the no-op manager to contact me.

Stayed 4N in mid November. The hotel is slightly older and so are the rooms. But despite being old, they are comfortable for a long stay. There are couple cafes and restaurants within a walking distance so if you don’t have a car, the location works out perfect. A great business hotel.

This property was sufficient. No rundown or hospitality at checkin on a sunday at 5pm The room was clean and comfortable, but no outlets for uscb cables pool was not heated. Itmust be 50 degrees! Its freezing, not like advertised. Im an avid swimmer and I wouldnt have booked. I also cant believe the lounge chairs are so bad, Dont adjust, cheap, and so hot they will burn you, plus no umbrellas.

I booked this Aloft due to location during business trip. I would categorize it as "contemporary basic", really basic. Reception staff were friendly, but not properly trained with attention to details. The biggest problem I had was room and premises cleanliness and attention to details. I've seen rats running on patio. Returning one night from work I found used female hygiene product left on my toilet. So gross!

I stayed here for a week with work. It was walking distance to one of our offices and an easy pick up for shuttle buses to the other locations. It was definitely a no thrills stay with basic amenities. The air con was really powerful so the low setting meant I ended up catching a cold because sleeping without it was hot and dry. The reception staff were helpful and friendly but it lacked the hotel feel I prefer for business trips.