Grand Hotel

This hotel is under renovation and should not be offering rooms right now. Hall and elevator carpets are filthy, there is no breakfast or restaurant service, and the TV cable doesn’t work. One face cloth for two guests. And the redecoration was questionable at best. The staff are very pleasant however and it was quiet - that is probably because there was no one else staying there. At least the wifi worked. We got charged an outrageous rate considering the state of the property and lack of amenities.

Not sure where they got the pics but it looks nothing like it. My room had two tvs with one remote. Idk how that’s supposed to work. I called the front desk and she said the maintenance guy would be right up to fix it. He never showed up. They say they are under construction so maybe it will be better. You can look pretty but unless you have good staff to run it, it doesn’t really matter. How is this a 3 star hotel? I’ve stayed in nicer 2 stars. Don’t waste your money here. There is way better hotels in Minot.

Just arrived. It’s the first snow of the winter so we get here tired and hungry and the restaurant closes early not that the employees couldn’t get here they sent them home. Then at the front desk we encounter an employee that definitely should not have come to work today she is grumpy no smile no welcome nothing and they call this “The Grand Hotel”. Well we can hope tomorrow is better. Room is clean but that first impression leaves a sour taste in your mouth. Nothing “Grand” about it.

If you enjoy watching TV just know the TV is the size of a computer monitor very ,very tiny. I always stay in the south tower very quiet and a great view of the city. Rooms are large and the bed is very comfortable. If you are close to the pool it will be very noisy.

This is a old hotel that needs some money spent on it very soon. If you just need a room for the night and have very low expectations it’s fine but any more than that stay somewhere else. The front desk staff to be charitable are unprofessional and clueless. I wouldn’t want these people to be my customers initial contact with my business. To bad because the location is good for MSU and the airport.