Best Western Sunrise Inn

This motel is a big disappointment with a huge price tag. After checking into our room, it took 3 Lysol wipes to clean the dirt off of the countertops and furniture. We also had to fix the desk chair before it could be used. Breakfast the next morning was nearly non-existent at 7 a.m. with 2 slices of white bread, 4 biscuits, and 3 small bagels in addition to the hot food. There were only juice boxes (with no orange juice) for juice. We will not stay here again and received no help from the front desk when we voiced our concerns. Also this photo in no way reflects the way the motel really looks.

Absolutely NOT worth the $200.00 amount paid for this room. Worst mattress we have ever stayed on, room not cleaned well after last visitors. Refrigerator made a very loud buzzing all night long that kept us from sleeping. Go down the road and get a cheaper room this is the worst Best Western we have stayed at.

We two stayed one night as an interim stop between Tucson and Santa Fe. After much research I concluded this would be the best place in Eagar/Springerville to stay, and this motel met our modest expectations given the modest price. We were on the first floor. The ROOM was safe and sufficiently clean, though the coffee maker had not been emptied of used coffee filters. The BED was ok, though it seemed a bit tilted. The quality of the bed linens and towels was adequate. The BREAKFAST was spare, as expected for the price. Highlight was actual fruit (small oranges), as well as the availability of both almond and soy milk. In addition to an orange, I had granola (which was almost gone) with almond milk. Scrambled eggs and SOS were also available, as well as sugary kids cereals.

We had 2 rooms, one for myself and one for my dad. I ran out of hot water halfway through my shower. Went to put lotion on and the sample size lotion was empty. There was a dirty towel hanging on a hook behind the door. The blow dryer did not work. My Dad also ran out of hot water in his room. We went to the free breakfast in the morning and there was nothing left. We had to wait for them to make more eggs. There was no toast, only hard biscuits. All the tables were dirty. But the worst thing...when we finished our breakfast, we went back to our rooms and the doors on both of our rooms were wide open and all of our belongings were sitting right there in the room. I even had a Do Not Disturb sign on the outside of my door. Check out isn't until 11am and it was only 9am. Why would the maid come in the room when we had not checked out and I had the Do Not Disturb sign on the door. To make things worse, the maid obviously saw our belongings in the room and realized we had not checked out, but yet she still left the door wide open. Who does this? Anyone could have stolen our belongings as it was right there in plain sight. I complained to the front desk and was told that they were sorry and that this wasn't the first time this happened. I was extremely upset over this and it's a good thing nothing was stolen. No privacy at all for $211 per night, per room. This cost us $422.00 and this is how we were treated. Unbelievable! These rooms are not worth even $50/night.

Stayed here on our way through eastern AZ and into NM. It is clean enough and the staff is very nice. Our room however has no bath mat in the shower which was super slippery. Also there was no shelf to put soap or shampoo on so we had to put it on the floor. This is at most a $120 a night room. Anything over that and you are overpaying. Also Eager has very few restaurants, two gas stations and maybe one other clean motel. Honestly, if you are headed east into Alpine or NM you are way better off staying in Show Low. Many more hotels, restaurants and amenities.