Super 8 by Wyndham Sitka

Kind at check in - accommodated early checking. Down hill from there. Bathroom missing soap, shampoo, conditioner & extra toilet paper. Also only one towel for two people for three nights. All these corrected after we went to staff. No glasses of any kind in the room. Constant problems with room key card. Acknowledge the challenges of staffing, but most staff seemed very disinterested & bored. Breakfast was minimal & seemed to be a challenge even though everything offered could easily be purchased at the grocery store. One morning - no milk! Although they advertise in house laundromat, it was out of order our entire stay which is problematic when in a wet environment where many guests are fishing and/or traveling. We had to walk 15/20 minutes to a public laundromat

I spoke to the manager this morning about the conditions below. He apologized for our experience and said they were acquiring the property from Wyndham and were working on things. If you stay here, be sure to talk to management about problems right away, they will do their best to work it out. Overnight stay. Room was clean. WiFi was good. Person at the counter to check us in was not rude but was not overly friendly either. That is the end of the positive. Negatives: - No cups or glasses in the room at all. - soda/water vending machine out of order The two conditions above left you either drinking tap water out of your hands or out of the ice bucket with no lid or liner. We walked 4 blocks to the grocery store to get drinking water. I did not check to see if ice machine worked. - Snack/candy vending machine empty except for a few sticks of Starburst. - No blanket on the bed or in the room. My wife had to sleep in sweatshirt with a coat over her legs so that I would not roast from having the heat on high enough to keep her warm. -TV was too dim to watch with no way to adjust brightness. - Obviously no coffee maker in room as advertised on the website because there were no cups even. My wife just reported that there are breakfast items and coffee in the lobby this morning. Hotel is OK to stay at as long as you bring EVERYTHING you need, including your own blanket.

We enjoyed our stay. John was personable informative and knowledgeable about activities and trails on Sitka. Very relaxed and down to earth vibes. Hotel is within walking distance to the major restaurants shops and harbor. John was knowledgeable about the wildlife and made us feel at home

Overall quality of stay was 5/10. It is my understanding that this Super 8 is in process of closing and will reopen as a lodge. Facility was in transition with renovation occurring during my week-long stay.

We went for the dollar cost because everything else was more expensive in Sitka. Management was very accommodating and pleasant. I would stay there again because we didn't stay in the Motel very much, just slept there.