Aspen Suites Hotel Sitka

I was treated with the utmost kindness here when I was stranded and waiting for a flight out the next day. Emily, the manager, rented me a room at a very low price when my debit card was out of funds at month's end, and I had a limited amount of cash. There was free coffee in the lobby and the room, excellent TV service, and very friendly staff. I couldn't recommend this hotel more highly.

I was socked how poor a hotel this was given the 4 and 5 star reviews in TA. Not sure what those reviewers saw in this hotel, but this is similar to some of the worst big box hotel chains in the USA. Lobby is non-existent, the foam beds are horrible and our room looked out the a very loud parking lot. Controlling temperature in the room was poor. Cannot recommend...

We stayed here after disembarking from an Alaska Dream Cruise. Room was clean, quiet and comfortable with nice amenities for the bathroom and coffee to help us wake up. Service at the desk was OK but sometimes we saw no one standing there so had to say "Hello?". Then someone would come fairly promptly. Appreciated the courtesy service to Sitka Airport although it came a bit later than expected. (Well located for touring Sitka on foot.)

Rooms are comfortable you get a coffee 24 /7 staff is very friendly. Probably the best hotel in Sitka bedding is OK all attractions are walkable from the hotel. There is no breakfast. The hotel has 100 rooms. There is a shuttle from the airport free of charge.

First the great... Location was nice, the beds were comfortable and one of the cleanest hotel in which I have stayed in. The staff was courteous and the stay was pleasant overall. The only issue(s) I had with the hotel was that the hotel has recently gained access to a shuttle to the airport (important when flying out at 7AM) - but they could not guarantee that we had a spot on the shuttle. The only thing was that the shuttle would keep running if people needed to get to the airport. Resolved by getting in line early (20-30 minutes). Second is that if you are leaving before the front desk is staffed you need to drop off your room key in a bowl in the lobby. The issue... the bathroom in the lobby has a numeric door lock so you cannot access it if waiting for a shuttle (frustrating but fortunately not needed). Overall, a nice place and we would stay their again. NOTE: Try the Red Herring food truck - great food!