Hilton Garden Inn Downtown Birmingham offers a pet friendly stay that ensures traveling with your pets is enjoyable and easy. You may bring up to 2 pets per room with a maximum weight of 75 lbs. per pet. A $75 per stay pet fee is collected by the property upon arrival and provides for additional cleaning and pet friendly amenities. Cats are welcomed, and there are convenient pet relief areas nearby. Make your next pet friendly getaway unforgettable at Hilton Garden Inn Downtown Birmingham!
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ESA & support animals
Travel with your support animal - no pet fees, ever.
Pet-friendly guarantee
We personally verify each pet-friendly stay upon booking.
Lower rates
Trusted low rates - often cheaper than Expedia, Booking & BringFido.
Earn rewards
Join Romingo Rewards for free and get cash back on future travel.
ESA & support animals
Travel with your support animal - no pet fees, ever.
G5383ATjohnk
5 months ago
2/10
I booked 2 rooms. When we arrived at around 3:30 PM there was 1 person working at the desk, but she walked past us several times without acknowledging us. The hotel was not very busy at the time. We were apparently the first and only ones checking in then. At length the desk lady asked whether we are staying at the Hilton Garden Inn or the Home 2 Suites (they apparently share a desk). We told her HGI and she asked us to walk around to the other side of the desk. Apparently 1 side of the desk is dedicated to only 1 of the 2 adjoining properties. OK. Then we waited longer while the 1 lady checked the person who was now ahead of us in. After what was a harrowing 7-hour drive, it was frustrating to have to stand around and wait. Only 1 person at the desk at around normal check-in time. I was not acknowledged as a Diamond Member (Lifetime, in fact). OK, no big deal (though I know that Hilton does not like that). I don't think my room had been dusted in a very long time. A thin layer of dust was plainly visible on the desk, bedside tables, and other surfaces. Not great. I had a minor scrape that needed a band-aid. When I asked at the desk they said they didn't have "big ones"... so they gave me some tiny adhesive strips that were not band-aids and were of course no help. The next morning I asked about breakfast, and upon request was told that we had a $10 voucher for each room. OK. When my invoices were emailed to me, the $10 charge for each breakfast was not removed. I had to call the hotel, wait in the phone tree for way too long, to finally get someone to take the $20 charge off. They said they did, and sent a new statement for 1 room, not both (?). OK. But while the new statement shows a $10 credit for 1 room, the total charge is still the original full amount. So, I just called again. Another long wait on hold. I got a different desk lady who said the other lady "probably didn't have authorization from their manager to make the change"... and neither did she. She said she would talk to her manager and I should see it corrected in "7-10 business days". Unbelievable. It's only 20 bucks to me, but come on. It's only 20 bucks to them too. (Oh, and the $20 fee for parking was an unwelcome surprise as well, but not the show stopper). Hilton prides itself on customer service, and this stay missed the mark. It was a comedy of errors except it wasn't funny. There was no sense of urgency to fix any of the problems. If this had been my first experience in a Hilton property (instead of my hundredth or more) I would probably not book Hilton again. I definitely don't plan to book this Hilton again.
T7746BUbrandim
6 months ago
2/10
I arrived at 8:30 PM, had to dial zero because the doors were locked. I could see in that two people were at the front desk, however, they never responded to the phone call. I then started knocking on the doors, they never responded. Another traveler let me in. When I walked up to the front desk and asked why no one was answering the phone, the worker responded, āI donāt know ā. At no point did they tell me when the restaurant closed or when it opened. My room has a dripping bathtub faucet, and the hairdryer was broken. The dinner staff very helpful and nice. The breakfast staff had a fit because I paid for the buffet $18 and I took an orange back up to my room.
jas0719
10 months ago
10/10
I almost don't want to write a review because I feel like it's a secret I should keep to myself. Every time I find a great hotel in downtown Birmingham, I return and it's not so good the next time. On this first visit, this hotel was everything I needed and more. I needed a place to stay near BHM the night before an early flight as I don't drive well at night. It must be clean and ideally, well furnished, have safe and if possible, free parking, and have a restaurant. The employees should be kind. And here, they were! Thank you, Latoyea and Shelderia, for being such wonderful hosts. I am returning for the Maxwell concert and my husband and I are staying overnight there!
wandak763
10 months ago
2/10
Hotel was nice and very clean . But once we checked out and went to our car someone busted out the driver side window and stole everything that was in the car . Canāt believe they charged $20 to park and no security or cameras in the parking lot. What a rip off to have to pay to park when you already paying for a room . The busted out window and stolen items ended up costing much more than the 2 rooms . And the hotel staff didnāt seem to care about the cars damage and said it happens all the time . Will not be staying with them again.
0112CMS
a year ago
6/10
Hotel is clean and well maintained. Excellent location for UAB and Childrenās Hopsital. Has a small pool and two well cleaned and maintained grills if you want to cook in. My only complaint was the night street racing. Which I know has nothing to do with the hotel but if this happened over the course of 4 nights I assume this is regular. Super loud cars, revving engines, squealing tires, loud music. Until 2 and 3am. So, not the quietest place for restful sleep
Pet Policies
Does Hilton Garden Inn Downtown Birmingham allow pets?
What is the pet policy at Hilton Garden Inn Downtown Birmingham?
Are there size or breed restrictions for pets at Hilton Garden Inn Downtown Birmingham?
Does Hilton Garden Inn Downtown Birmingham allow cats?
Pet Fees
How much are the pet fees at Hilton Garden Inn Downtown Birmingham
Pet Amenities
Are there designated pet areas or walking trails at Hilton Garden Inn Downtown Birmingham?
250 18Th Street South Birmingham, AL 35233
Policies
Check-in: 4:00 PM
Check-out: 12:00 PM
Optional Extras
Covered self parking fee: USD $20.00 per day
Pet policy details:
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Offering a season outdoor pool and fitness center, Hilton Garden Inn Downtown Birmingham is located in Birmingham, Alabama, 1312 feet from UAB Hospital. There is a 24-hour front desk at the property. Complimentary WiFi is available throughout. BJCC is 1.1 mi from Hilton Garden Inn Downtown Birmingham, while UAB - Rheumatology is 1969 feet from the property. Birmingham-Shuttlesworth International Airport is 5 mi away.
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