Comfort Suites Gadsden Attalla

Just an awful experience. Breakfast was inedible. Coffee not drinkable. Juice machine out of order. Bed was squishy. Soap dispenser torn off wall. Lobby bathroom had no toilet paper. Something resembling blood on room curtain. Staff was nice and we felt very sorry for them.

Its a comfort inn? I stayed for 2 weeks it was ok at best. The staff was very kind but the hotel is dated just like the other 3 options close by. Close to many dinning options. Walking distance to most, parking for your rv or cmv. walmart is close by for your other needs.

The morning staff are really nice. Daniel on the other hand who was there last night, seem to have a know it all affect. Trying to tell me that if I use my Chime card he would have to charge $100 deposit. We'll where ever we stay at, I have never been told that. So that was disappointing and as taking a shower last night, the shower curtain liner was not properly put on and had to be redone by myself. Anyway, the motel is nice, breakfast lady is really sweet.

The one thing that turns me off more than anything else at a hotel is hairs on the sheets when covers are turned down. We stayed at this Comfort Suites in September and upon examining the bed, there were several hairs on the bottom sheet. I told the manager and we were moved to another room where the sheets looked clean. We stayed there again on 12/11/23 to use rewards points that were going to disappear, and had the same experience. I found several hairs on the first room's bed and told the lady at the front desk. She moved me to another room and wouldn't you know, when I turned back the covers, there were several hairs on that sheet. Again, I told the lady at the desk, and she offered to bring new bed clothes and make the bed herself, which she did. I ended up helping her, to make the process go quicker. She was very kind and very apologetic, but still, guests shouldn't have to help make the bed, just to ensure the sheets are clean. In each case, my only assumption was that the beds were made without changing the sheets that the previous customers slept on. With Covid, flu, RSV, etc. going around, the last thing I want to do is sleep on sheets that some stranger slept on just the night before me. In each case, it wasn't just a single hair, but rather several hairs on each bed.

I am normally ok with a little thing overlooked like the corner of the nightstand having to be wiped because a cup had spilled a little and left a little bit of residue. Or like the entrance light to room going out which I reported and asked them to change the next day. But we woke up this morning pulled back covers and found two brownish smears on the foot of one side of the bed on bottom sheet. No one had bled and there was nothing put there before we went to sleep. I could guess a lot of other things but all totally unacceptable and disgusting. For that reason what I would normally give a high rating to for friendly and otherwise reasonably clean property the lowest score I could. I hope this was a one time thing and is remedied.